Privacy, simply stated.
Privacy should not read like a maze. This page explains what we collect, why we collect it and how we look after it — in plain language.
Questions about this policy, or a request about your information, go directly to our team.
This policy applies to this website and to personal information shared with Aegis Performance Group in the course of our work. It is written to be read, not merely filed.
Information we collect
We collect the information you choose to share with us: your name, email address, organisation, role and the message you send through our contact form or by email. If we speak or meet, we may keep a record of that correspondence.
Our website also records limited technical information — such as browser type, device, approximate location and the pages you visit — through standard hosting and analytics tools. We do not ask for sensitive personal information, and we ask that you do not send it through the website.
How we use it
We use personal information to respond to enquiries, arrange conversations, deliver services under an engagement and keep our records accurate.
We may also use it to improve this website and, where you have asked for them or the law permits, to send occasional updates. We do not use your information for unrelated marketing without a clear way to opt out.
Sharing and third parties
We do not sell personal information. We share it only with service providers who support our work — for example website hosting, email and document storage — and only under confidentiality and data-protection obligations.
We may disclose information where required by law or to protect our rights. Some providers may process information outside South Africa; where that happens, we take reasonable steps to ensure it is protected to an appropriate standard.
Cookies and analytics
This website uses the cookies needed for it to function and, where enabled, limited analytics to understand which pages are useful. We do not use advertising cookies to follow you across other sites.
You can block or delete cookies in your browser. Some parts of the site may work less smoothly if you do.
Retention
We keep personal information only for as long as it is needed for the purpose it was collected, or as required by law and professional record-keeping. Enquiry records are reviewed periodically and deleted or anonymised when no longer useful.
Where information forms part of an engagement, it is retained in line with the terms of that engagement and applicable legal requirements.
Your rights
Subject to applicable law, you may ask to access, correct, delete or restrict the use of your personal information, or object to certain processing. Where consent is the basis for processing, you may withdraw it at any time.
To make a request, write to us directly. We may need to verify your identity before responding. If you believe your information has been handled unlawfully, you may complain to the Information Regulator in South Africa or your local supervisory authority.
Contact and changes
Questions about this policy, or about your information, can be sent to our team. We aim to respond within a reasonable time and no later than any period required by law.
We may update this policy as our practice changes. The date at the top of this page shows the latest revision. Material changes will be communicated where appropriate.
A policy is no substitute for a conversation. If anything here needs explaining, we would rather you asked.
Contact our team